Once you have successfully synchronised your orders with our platform, you can efficiently request quotations and convey your specific requirements to our team directly through the platform. We have provided step-by-step instructions below to ensure that this process is as straightforward as possible:
1. Following the synchronisation of your orders, you will find a comprehensive list of your order information displayed on the platform.
2. After your dedicated sales manager contacts you and shares the quotation with you, you will be able to view the total price, shipping fees, and estimated delivery times directly on the platform. This alleviates the need for additional inquiries regarding shipping fees and delivery timelines, offering you a more efficient and transparent experience.
4. Once you have determined a satisfactory quotation and have no further questions, you can proceed to the next step: making payment and processing your order. There are two payment options available to our customers: single order payment and bulk order payment.
PS: Bulk order cancellations are now supported.
Notice: Once you accept a quotation, our system will automatically link the product, simplifying future payments for your convenience.
5. Once the payment is completed, you will have access to your order status and receive a tracking number for easy order tracking.
Within the Order section, you will gain valuable insights into the status of your orders. This includes details on orders being processed, orders that have been fulfilled, orders under quotation, orders quoted but not yet paid, unquoted orders, and your overall order quantity.
For your convenience, our platform offers a user-friendly search function, allowing you to efficiently check the status of your orders. You can filter orders based on your store, order information, or order creation date. This simplifies order management, helping you stay on top of your business operations with ease.
By following these streamlined steps, you can manage your orders with ease and confidence, benefiting from a transparent and time-efficient process.
